INFORMATION ON THE PROCESSING OF COOKIES

COOKIES INFORMATION NOTICE

Our website: www.helisir.ch uses cookies and similar technologies to ensure the procedures function properly and to improve the experience of using the online applications. This document provides detailed information regarding the use of cookies and similar technologies, how they are used and how to manage them.

Definition of Cookie

Cookies are short fragments of text which enable the web server to store information on the client (the browser) to be reused during the same visit to the website (session cookies) or to be reused later, even after several days (persistent cookies). The cookies are stored by the single browser on the specific device used (computer, tablet, smartphone), based on the user’s preferences.

Similar technologies, such as web beacon, transparent GIFs and all the forms of local storage introduced with HTML5 can be used to collect information about the user’s behaviour and about how the services are used.

Hereafter, cookies and all similar technologies will be referred to by simply using the term “cookies”.

Google Analytics

Our website may also include some components transmitted by Google Analytics, this is a web traffic analysis service provided by Google, Inc. (hereafter, referred to as “Google”). Also in this case reference is made to third-party cookies collected and managed anonymously in order to monitor and improve the performance of the host site (performance cookies).

Google Analytics uses “cookies” to collect and analyse, in an anonymous form, information regarding the usage behaviour of the websites (including the user’s IP address). This information is collected by Google Analytics, and the information is processed in order to prepare a report for the operators regarding the activities on the websites in question. This website does not use (and does not allow third parties to use) Google’s analysis tool to monitor or to collect personal identification information. Google does not associate the IP address with any other data held by Google, nor does Google try to link an IP address with a user’s identity. Google may also disclose this information to third parties where this requirement is imposed by law or where such third parties process the above-mentioned information on behalf of Google.

The user may selectively disable the action of Google Analytics by installing the opt-out component on its browser; this component is supplied by Google.

Types of cookies

Various categories can be identified based on the characteristics and the use of the cookies:

  • Technical cookies: these are cookies used for the sole purpose of “transmitting a communication on an electronic communication network, or to the extent strictly necessary to the provider of a service of the information company and expressly requested by the subscriber or by the user to provide that given service” (art. 122, paragraph I of the Privacy Code). They can be divided into surfing or session cookies, which ensure normal surfing and use of the website (for example, enabling a purchase or enabling authentication to access reserved areas).
  • Analytical cookies: these are similar to technical cookies and are the cookies used directly by the website administrator to collect information, in an aggregate form, regarding the access traffic and the number of users and how the users utilise the website. They exclusively pursue statistical purposes.
  • Functional cookies: these are cookies which enable the user to surf in relation to a series of selected criteria, for example, the language, the products selected for purchase, in order to improve the service.
  • Profiling cookies: these are cookies which create profiles related to the user and are utilised for the purpose of sending advertising messages in line with the preferences expressed by the user when surfing the web.

Third-party cookies

Cookies may be received when a website is visited and the cookies may originate from the site visited (“proprietary cookies”), and from websites managed by other organisations (“third party cookies”). An example is represented by the presence of “social plugins” for Facebook, Twitter, Google+ and LinkedIn. These refer to parts of the page visited and are generated directly by the above-mentioned websites and integrated in the page of the host website. The most common use of social plugins is aimed at sharing content on the social networks.

The presence of these plugins entails the transmission of cookies from and to all the websites administered by third parties. Management of the information collected by “third parties” is governed by the respective information notices to which reference should be made.

Duration of cookies

Some cookies (session cookies) only remain active until the browser session is terminated, or until the logout command is given. Other cookies “survive” when the browser session has terminated and are also available for the user’s subsequent visits.

These cookies are referred to as persistent cookies and their duration is fixed by the server when they are created. In some cases an expiry date is established, and in other cases the duration is unlimited.

Managing cookies

The user can decide whether to accept cookies or not by using the browser settings.

Warning: disabling technical cookies totally or partially may compromise the use of the website’s functions which are reserved to registered users. On the contrary, the accessibility of advertising contents is also possible when completely disabling the cookies.

Disabling “third party” cookies does not prejudice surfing the web in anyway.

The settings can be defined in a specific way for the various websites and web applications. Furthermore, the best browsers allow different settings to be defined for “proprietary” cookies and for “third party” cookies.

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